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Enter Textr – Official Launch
Textr web and phone app

Yuan Yang

Content Editor and Customer Support at Textr
Published May 20, 2021

We are delighted to announce the launch of Textr, available live on the web and on IOS (coming to Android soon)! Whether you’re a start-up, freelancer, or run a small business, Textr has got you covered.

With an overwhelming need to respond to customers instantaneously, Textr serves as your trusty sidekick, enabling you to text on your existing landline number. With the convenience of receiving texts/calls on any device, you can get started with Textr hassle-free.

Invite your whole team onboard, and start serving more customers, more efficiently.

No More Elevator Music 🎼

In this age of instant gratification your customers will not accept being stuck in cue or waiting days for a response. Textr solves this by allowing you to take calls from the web or mobile. Routing calls and texts efficiently will ensure customers are never stuck, waiting around frustrated.

All Onboard!

With all your employees onboard one system, they can answer customer inquiries at any time. Customers are matched with the most appropriate employees to help them with their requests. Plus, chatbots can instantaneously respond to common customer requests, freeing up your employees’ time for more pressing issues. 👍

Organizing Chaos

Easy sorting with tags means you can say goodbye to a cluttered database. Grouping your customers will allow you to target them more effectively. With customers sorted it is effortless to send outbound marketing/promotional texts. In comparison to conventional marketing emails, texts are easily opened and read, allowing you to get your message across like a telepathic.

A Texting Platform for Professionals

Moving forward with a professional texting platform ensures your business is strapped and ready for growth. Customers will gain confidence in your business’s ability to answer inquiries. They will be more engaged with your business communications with the instantaneity and convenience of texting.

What’s more, calls made over VoIP and WiFi will be consistently stable. This means that employees working remotely or traveling can answer customers without annoying drop-offs. 🙏

Bottom Line

Ultimately, more satisfied customers lead to more conversions for your business. Additionally, conversation histories are recorded and easily accessible to be monitored for improvement. With the dashboard, you can quickly view customer service statistics to ensure you’re always on your A game. 🎉

Getting started with Textr is simple. Just click ‘Learn More’ below.

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