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Is There a Difference Between a Toll-free Number and a Local Number?

Laura Liang

Content Editor and Customer Support at Textr

Published Jan 10, 2022

Toll-free/Local Number:

You may be thinking about whether local or toll-free is more suitable for you. Here we will break down the differences so that you can make the best choice.

Toll-free Number:

These numbers have an area code with 800, 833, 844, 855, 866, 877, or 888. Callers can dial these numbers without incurring a charge. Textr Team offers local numbers all across USA and Canada.

Pick Toll-free If:

  • You expect many calls, especially for customer service.
  • Would like customers to percieve your frim to have a large nationwide presence. North American customers may believe your business to be more credible.

Local Number:

These numbers have an area code specifically in a particular region, state or city. You are able to get as many local numbers across 50 States of the USA and 12 Canada provinces.

Pick Local If:

  • You expect to make many outgoing calls. People often place more trust in local callers.
  • You would like to establish your presence in the local community. Many potential customers prefer to support local businesses.

Textr Team places no limits to the numbers that you can subscribe to. This means you can utilize both types of numbers for your business.

To learn more about ordering a phone number, click here.

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