eSIM Guide

11 Quick Fixes for "Mobile Network Not Available" Issue

Written by Rebecca
November 28, 2024
4 Mins

Dealing with the "Mobile Network Not Available" error on your Android or iPhone can be frustrating. This guide outlines the common causes and offers simple steps to help you quickly restore your mobile network.

What Does "Mobile Network Not Available" Mean?

The "Mobile Network Not Available" error means your phone cannot connect to a cellular network. This affects not only mobile internet (data) but can also prevent voice calls and text messaging (SMS). Let's dive into how to resolve network issues and get your phone reconnected.

How to Restore Mobile Network on Phone?

Solution 1. Restart Your Phone

A quick restart can often resolve network issues by resetting your device and allowing it to reconnect. Simply hold the power button and choose 'Restart' from the available options.

Solution 2. Check Your SIM Card

Ensure that your SIM card is inserted properly. If it's not, remove it and place it back in the slot correctly. If your SIM card is damaged, you might need to replace it.

Solution 3. Check Your Network Coverage

Make sure you're in an area with good network coverage. If you're in a location with poor or no coverage, you might experience this issue. You can check your network coverage by visiting your service provider's website or using their app.

Solution 4. Toggle Airplane Mode

Turn on Airplane mode for a few seconds, then disable it. This can force your device to reconnect to the network. You can do this through your phone's settings or by pulling down the notification shade and tapping the airplane icon.

Solution 5. Select a Network Operator Automatically

If your phone is set to manually select a network operator, it might cause issues when traveling or switching between networks. Switch to automatic network selection:

  1. Go to the "Settings" menu.
  2. Tap on "Connections" (or similar).
  3. Select "Mobile Networks."
  4. Tap on "Network Operators."
  5. Choose "Select Automatically."

This will allow your phone to connect to the best available network based on your location.

Solution 6: Update APN Settings

Sometimes, incorrect APN (Access Point Name) settings can cause network issues, especially if you've recently changed SIM cards or carriers. To check or reset your APN settings:

  • Go to "Settings."
  • Tap on "Connections" or "Mobile Networks."
  • Tap "Access Point Names (APNs)."
  • Compare with the APN settings provided by your carrier. If needed, reset to default or manually input the correct settings.

Solution 7: Enable Roaming (For Travelers)

If you're traveling internationally and see the "Mobile Network Not Available" message, it could be due to roaming settings. Ensure roaming is enabled:

  • Go to "Settings."
  • Tap on "Connections" or "Mobile Networks."
  • Tap "Data Roaming" and enable it if you're outside your home network.

Also, verify that your carrier supports international roaming and that your plan includes roaming services.

Solution 8: Update Your Device’s Firmware

Ensure that your phone's software is up-to-date, as outdated software can sometimes cause network issues. You can check for updates by:

  • Going to "Settings."
  • Tapping "Software Update."
  • If an update is available, download and install it.

Solution 9. Reset Network Settings

If the "Mobile Network Not Available" issue continues, try performing a network reset. This will restore all network settings to their default, which can often resolve persistent network issues.

Here's how to perform a network reset:

  • Go to the "Settings" menu on your phone.
  • Look for the "General Management" or "System" option and tap on it.
  • Next, tap on "Reset" or "Reset Options."
  • Finally, select "Reset Network Settings" or "Reset Wi-Fi, Mobile & Bluetooth."

Note: This will erase saved Wi-Fi passwords and Bluetooth connections.

Solution 10. Perform a Factory Reset

If none of the above solutions work, performing a factory reset can restore your phone to its original settings. Be sure to back up your data before proceeding:

  • Go to "Settings."
  • Tap "Backup and Reset."
  • Select "Factory Data Reset."

This will erase all personal settings, apps, and data on your device.

Why does My Phone Say "Mobile Network Not Available" on Android or iPhone?

This error can occur for several reasons, including:

  1. Poor Signal or No Coverage: If you’re in an area with little or no signal, your phone may fail to connect to the network.
  2. SIM Card Issues: If the SIM card is improperly inserted, damaged, or not activated, this can cause the error.
  3. Network Congestion: In crowded areas, network congestion can prevent your phone from connecting. This issue typically resolves itself when the load decreases.
  4. Airplane Mode: If Airplane mode is on, wireless communications are disabled, including the mobile network.
  5. Device Issues: Outdated software, malfunctioning hardware (such as the network antenna), or incorrect network settings can also cause problems. Keep your device updated.
  6. Service Interruption: Outages or account issues from your service provider can lead to this error. Contact your provider for assistance.
  7. Roaming Restrictions: If you're traveling and your plan doesn't support roaming, or if it's disabled on your phone, you may see this error.

Related Articles:

Can A SIM Card Go Bad?

What Does ‘Mobile Network Disconnection’ Mean?

What Does "Could Not Activate Cellular Data Network" Mean?

Is It Possible to Recover a Deleted eSIM?

Tips to Prevent "Mobile Network Not Available" Error

  • Optimize Network Settings: Adjust your settings based on coverage in your area by choosing the right network mode (2G, 3G, 4G, LTE).
  • Keep Your Device Updated: Regularly update your device’s software to improve network performance and reliability.
  • Set Network Selection to Automatic: Turn on automatic network selection to ensure your device connects to the strongest available network.
  • Handle Your Device with Care: Protect your phone and SIM card from damage by handling them carefully.
  • Stay Informed: Keep up-to-date with notifications and updates from your carrier to avoid unexpected network disruptions.

Conclusion

By following this guide, you can effectively resolve the "Mobile Network Not Available" error and maintain your connection. Remember, Textr eSIM is here to help if you need it.

About the Writer

Written by Rebecca

As a blogger, traveler, and food lover, I'm always on the hunt for new taste sensations. I'm excited to share my tips and tricks to help you have the most memorable travels. Come along and let's savor the journey!

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