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30 examples of Professional Voice Mail Greetings
30 professional voicemail greetings for small business customer service holiday
Yuan Yang
Content Editor and Customer Support at Textr
Published Nov 16, 2020

Each business focuses on customer satisfaction, but bustling schedules can leave business experts and professionals with less time to tend to each and every customer need. Thus, it is important to use your company’s business voice mail and to ensure that it is working to its maximum potential. Because a client can’t contact you doesn’t imply that the person cannot be left with a useful message that can make a good and positive impression. To improve the client’s experience, it’s significant for companies to ensure that techniques and strategies are worked around the client to guarantee a positive experience. This incorporates recording business voice mail messages and ensuring that it mirrors your company’s voice.

A professional voice mail greeting is a recorded voice message that invites callers to your business when nobody is accessible to get the call. For a clear call insight, the greeting should reflect who the customer is calling – regardless of whether an overall business number, department, team, or person – and when the customer can anticipate that the call should be returned.

Essential Tips for Recording Your Voice Mail Greeting

When recording a voice message, you should talk plainly, and your message needs to be compact. Make sure to highlight your name or email address in case you’re requesting that the caller catch up with composed communication.

Above all, you’ll need to rehearse your script a few times, tuning in to each phrase until you are satisfied that it’s clear and professional. If you have never recorded any voice mail greeting before, you might require someone to give a feedback to your message’s tonality and structure.

Therefore, to make your work easy, here is a list of voice mail greetings examples that can help you in any circumstances.

Business Voice Mail Greeting Examples

If you have a phone number that is dedicated to your customers and public, you surely would need to have a professional voice mail greeting, which leaves a positive impression with every phone call. Here are some examples of professional voice mail greetings you can use for your company.

1. “Hi! Thank you for calling [company name/your name]. If you don’t mind, leave a short message, and we will call you back at the earliest opportunity. Have a good day!”

A straightforward voice mail greeting for your main business line.

2. “Hello! We’re happy you called [company name]. Sorry, we cannot pick your call; let us call you back. Kindly let us know your name, number, and reason behind your call today. We will get back to you as soon as possible. Thank you so much!” 

A straightforward voice mail greeting for your main business line.

3. “You’ve reached [company name]. We can’t pick your call at present; let us get back to you! Kindly leave us your name, number, the purpose behind your call, and the best time to get back to you – we would prefer not to miss you once more. Talk to you soon.” 

Tell your callers that you would prefer not to miss the opportunity to talk with them by requesting a helpful chance to get back to them.

4. “Thank you so much for calling [your company]. We’re looking forward to talking with you. Let us get back to you as soon as we are available by leaving your name, contact information, and the purpose behind your call. Have an incredible day.”

A straightforward, brief, and, obviously, neighborly voice mail greeting for your main business line.

5. “Hello, you’ve reached [company name]. We can’t accept your call right now, yet we will get back to you soon as we are available. Kindly leave your name, number, and purpose behind your call. We realize your time is valuable, so to avoid the to and fro, kindly leave a couple of various times of day that works best with your schedule, and we will do our best to contact you at that point! Have a wonderful day.” 

This greeting tells your caller that your time is valuable; however, you understand theirs is also.

6. “Thank you for calling [company name]. You must be calling as you’ve found out about our new [new item, discount, offer here]. We are pretty excited about it, as well. Leave us your name, number, and the best time to call, and we’ll catch up and answer any requests you may have. We’re expecting to talk with you and updating you on what’s happening with [company name]. Have a good day!” 

Quickly let your callers know about any developments, updates, or launches you're having. You may even unintentionally address their inquiry!

7. “Hi, you’ve reached [name] at [name of the company]. If you need assistance with [X reason], please contact [X person/X system] or [visit our site and send us an email]. For every single other request, it would be ideal if you leave your name and a message, and I’ll make certain to get back to you as quickly as possible.”

8. “Hello, you’ve reached [your name] at [name of the company]. If you need quick assistance, it would be ideal for giving me an email at [X email address]. Something else, it would be ideal if you leave me a message with your name and telephone number, and I will get back to you as soon as possible.”

9. “Thank you for calling. I am sorry for missing your call. I’m occupied at this moment; however if you leave your name, number, and message, I will call you back as quickly as time permits.”

10. “Thanks for calling. I feel sorry for not being able to accept your call right now. If you don’t mind, leave me your name, number, and message, and I’ll call you back at the most punctual chance.”

11. “Hello, this is [your name]. I’m upset about not picking your call at present. Kindly leave your name, number, and a short message, and I will call you back at the earliest. You can likewise contact me through email at [email address], and I will answer to you in the blink of an eye.” 

12. “Hello, you’ve arrived at the voice mail of [your name] at [name of the company]. I’m away from my work area, in a meeting, or on the other line. If it’s not too much trouble, leave your name, number, and a short message after the beep, and I will call you back when I can.” 

Bonus Tip: Sometimes, quick and simple is the best approach. Make a point to advise whoever is calling you to leave a small message, so you comprehend what’s in store when you are getting back to the back. This will consistently look more professional, as opposed to not requesting that the person leave a message. Keep in mind; somebody probably won’t leave a message if you don’t determine them to do as such.

Professional voice mail greeting for your personal business cell number

It’s a decent practice for every one of your colleagues to have their very own business phone numbers. There are numerous reasons why they shouldn’t use their number for business, so you’ll need to give them their phone number through your VoIP supplier or phone system.

Here are a few examples of phone voice mail greeting for your main business line that sound professional and personal.

13. “Hello there, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m particularly busy today, yet if you leave me your name, phone number, and a short message, I’ll call you back within the day. Talk soon!” 

Your callers need to get with you soon. Getting back to back within the business day tells them you’re ready to help instead of how busy you are.

14. “Thank you for calling [your name] at [your company]. I didn’t intend to send you to voice mail; however, I am either on the line with another customer or in a hurry. Leave your name, number, the purpose behind your call today, and the ideal team to get back to you. I’ll talk with you shortly.” 

Your caller most likely needed to contact you, not your voice mail. Explain to your caller that you're just on the line with another caller, and you'll be there as soon as possible to help them.

15. “Hello, it’s [your name] at [your company] – thank you for calling me! I cannot wait to talk. Simply leave your name, number, and I’ll get back to you when I get the opportunity. Even better, send me a message with the best opportunity to contact you and the explanation behind your call. Looking forward to getting with you.” 

Text communication is turning out to be considerably more pertinent at this point. Direct your caller to message you if they have an inquiry you can answer more straightforward through text message. Who knows, they may incline toward instant text messages to calls as well.

16. “Hello, this is [your name] at [X company]. At this moment, I’m in the middle of vacation and won’t be back in the workplace until [month]! Kindly leave me your name, phone number, and the reason behind your call, and I will get back to you as soon as possible. If it is urgent, you can email details at [company email], and one of our team members will contact you. Have a fabulous day.” 

Indeed, everybody needs a break occasionally. Tell your caller you'll be back and prepared to address their issues after you're back from holiday.

Voice mail greeting for the customer care phone number

Clients will inevitably require help from your business. If your customer care team is inaccessible for calls, you can use the customer care voice mails instead. Here are some samples for voice mail greeting for your customer care line.

17. “Hi! You’ve reached [company name] support line. We’ll be glad to help with your request. Meanwhile, have you looked at our [website, help site, etc.]? It might have the appropriate solution you’re searching for. If not, leave your name, phone number, and explanation behind your call. We’ll contact you within the day. Thanks for calling [company name].”

Now and then, a caller likes to find the solution to their inquiries. Let them find by guiding them to your site or help site if you have one.

18. “Hi, you’ve arrived at the Customer Support office at [company name]. We can’t accept your call right now. We know your time is valuable, so instead of putting you on hold, let us get back to you! It would be ideal if you leave your name, phone number, the purpose behind your call, and the time that is suitable for you to get a call from us. Have a good day!”

Get to know your caller’s timetable by approaching them for a couple of various times you can get back to. Their time is important, as well!

19. “Hi, you’ve arrived at the [Department name] at [your company]. We can’t accept your call now, yet please leave your name, contact information, and the explanation behind connecting. One of our team members will be in contact within the day. To guarantee we don’t miss you once more, you can likewise tell us the best opportunity to get back to you. Thank you, and have a great day.”

This greeting tells your caller your Customer Service team is similarly as professional as you are.
check engagement level graphs

Voice mail greetings for calls got after business hours

You would prefer not to answer calls every minute of every day (except if you’re serving customers globally, and there’s a need for the day in and day out help). In case you’re inaccessible during specific hours of the day, use the voice mail system for business calls received after business hours.

20. “Thank you so much for calling us! We guarantee it’s never a bad time for [company name], yet you’ve contacted us night-time. Kindly leave us your name, phone number and the best opportunity to contact you, and we’ll call you when we are available.”

Let's be honest; you’re not generally open. However, that doesn't mean you would prefer not to support your caller. Tell them you'll get back to the right when you're available again.

21. “Hey, Thanks for calling us! Apologies, however, we are shut at present. If you don’t mind, leave us your name, phone number, and an ideal opportunity that suits you to contact you, and we’ll call back within the day. Much obliged to you.”

This is straightforward, compact, and useful.

22. “Greetings, you’ve reached [company name]. Apologies, you simply missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. You can likewise visit our site [website URL] to connect through live chat, text, or email [email address]. If you’d prefer to leave us a message, kindly share your name, phone number, and explanation behind your call after the beep. We will call you back later on today.”

Tell your caller your exact office time, so you avoid the "telephone tag.” They'll value realizing when to expect a callback. Simply remember that the period should be sensible, so you satisfy the client’s expectations.

Voice mail greeting when there is a holiday

Your customers may require you on special holidays. In case you’re an entrepreneur, you know this as of now. Manage client needs and let them know how to get help.

Having a devoted crisis contact will help ensure anything significant that comes up is dealt with. Another choice is guiding callers to a different answer service.

23. “Merry Christmas from [company name]. Our hours are somewhat extraordinary this Holiday season. [List hours]. We trust it is anything but an emergency, however assuming this is the case, we have you secured. Get in touch with us at [company email/other help lines], and we’ll get back to you ASAP. For every single other request, we’ll reach you when we are back from the holiday – we maybe a couple of pounds heavier yet excited to talk with you! Merry Christmas.”

Things occur during the special seasons, we know. Tell your callers you are still there to be safe!

24. “Hi! Thank you for calling [Company name/your name]. We trust you’re enjoying the Holiday season. We aren’t accessible right now because of our vacation hours. Leave your name, phone number, and the purpose behind your call, and we’ll get to you as soon as possible! Thank you, and have an amazing day.”

Everybody enjoys a break. Tell your callers, even though you may be enjoying one as well, that their needs are essential.

25. “Hello, you’ve reached [your name] at [your company name]. We are sad to tell you that our office is shut until [date]. If it’s not too much trouble, leave us your name and phone number, and our team will call you back at the earliest. Enjoy [holiday], and thank you for calling [company name]!

If you turn out to be open during the Holiday season, it's essential to give holiday hours, mainly if your hours fluctuate from your regular hours.

26. “Good day! Thank you so much for calling [company]. We can’t pick up the phone at present yet will get back to you just after the holiday. We believe it is anything but an emergency, yet assuming this is the case, we have you secured. Get in touch with us at [company email/other help lines], and we’ll hit you up as soon as possible. If you don’t mind, make certain to leave your name, phone number, and a short message to tell us the explanation behind your call. Thank you so much, and have a wonderful day.”

Since your holiday hours are more limited, it's somewhat harder to get in contact with you right away. That implies you should be as nitty gritty as workable for your caller’s comfort. However, we kept it brief and well-executed

Super short holiday voice mail greeting examples

27. “Happy Holiday! You have arrived at the [Name of the department] at [Company name]. Our colleagues are out of the workplace; however, we need to talk with you. So please leave us your name, phone number, and the reason behind your call, and we will hit you up when we resume on [X date].”

Tell your caller that you are always happy to help. Telling about your resume date gives an example of how professional you are.

28. “Thank you so much for contacting us here at [name of the company]. We are shut until, however, we’ll settle on sure to help you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Much appreciated, and have a magnificent [day, week].”

Provide your caller with your contact details (emergency).

29. “Hello there, you’ve reached [your name] at [name of the company]. Our office is shut until [X date]; however, please leave us your name and telephone number, and our team will get back to you at the earliest opportunity. Enjoy [X holiday], and thank you for calling!”

Super short and crisp. Isn’t it?

30. “Happy [name of the holiday]! You’ve reached [your name] at [name of the company]. I am presently out of the workplace, yet please leave me your name, telephone number, and the explanation you are calling, and I’ll restore your call after the special seasons. Thank you!”

Few callers do not like listening to long voice mails; at such times, greetings which are short and straightforward are useful since you would not want to lose customers.

Few callers do not like listening to long voice mails; at such times, greetings which are short and straightforward are useful since you would not want to lose customers.

Bonus tip- If your office is shut on specific occasions, it is ideal to tell your callers on the voice mail. This makes regard and tells your clients when to get back to, or when to expect a call back from you. Holiday voice mail greetings are additionally a decent method to wish your caller a cheerful holiday and make a positive impression towards a potential customer.

Record your voice mail messages with our TextrApp for unbeatable quality. With TextrApp you can record voice mail greetings directly in the app. You can either type your script or record your voice mail in your own voice.

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