Shared Business Numbers for Better Team Communication

Give your team one professional business number for customer calls and messages—without sharing personal phone numbers.

Common Challenges

Employees use personal numbers for customer communication
Inconsistent customer contact points creating confusion
Business conversations are scattered across different devices
Team members struggle to step in when someone is unavailable
Solution

What Are Shared Business Numbers?

Textr Team Shared Business Numbers let your team manage calls and texts from a single unified business number.

Multiple team members can handle customer inquiries from desktop or mobile while keeping personal numbers 100% private.

Key Benefits

Unified Brand Touchpoint
Provide one authoritative phone number for all customer calls and texts.
Seamless Collaboration
Allow team members to answer, delegate, and review history together.
Protect Personal Privacy
Keep private cell numbers confidential while staying connected.

How It Works in Textr Team

1
Pick or port your business number
Choose a local or toll-free number or bring your existing number.
2
Invite team members
Assign access permissions and set upnotification rules in seconds.
3
Manage calls and texts together
Respond to customer calls and messages from the shared inbox.

Unified Team Inbox

Handle every call and message from one collaborative dashboard with shared histories, contact notes and tags, and team access controls.

Works Better With

Business SMS & MMS
Text customers using your shared number.
Shared Contact List
Centralize client information for everyone.
IVR Auto Attendant
Route incoming callers automatically.

Availability & Limits

01
Included on all Textr Team paid subscription plans.
02
Supports Web, iOS, and Android applications.
03
Add additional team lines or numbers anytime.

FAQ’s

What is a Shared Business Number?
Can I keep my existing business number?
Can multiple people answer calls at the same time?
Can customers send SMS messages to the shared number?

Start using shared business numbers today

Unify client communications and empower your team with a professional shared business number.