Business SMS & MMS for Faster Customer Conversations
Send and receive customer texts from a dedicated business number. Keep conversations organized, give your team shared context, and add images when MMS is supported.
Customers prefer texting, but staff use fragmented personal messaging apps
Business message context is lost when individual team members are offline
Unable to send photos, price quotes, or multimedia attachments to clients
Lack of central archiving for audit and compliance across customer text chats
Solution
How Business SMS & MMS Can Help You
Textr Team SMS & MMS enables professional 2-way text and picture messaging using your business phone number.
Your team can send text messages and images while sharing conversation history so no customer query falls through the cracks.
Key Benefits
98% Open rates
Reach clients on their preferred channel with instant 2-way texting.
Shared Conversation Context
Entire team views message logs to provide uninterrupted support.
Rich Media Support
Send photos, quotes, receipts, and documents via MMS directly.
How Business SMS & MMS Works
1
Step 1 Enable SMS on your number
Text-enable a toll-free number or choose a local business phone number.
2
Step 2 Receive texts in a workspace
Incoming customer SMS/MMS land in your team workspace instantly.
3
Step 3 Reply as a team
Any authorized member can reply or attach media seamlessly
Business Messaging Workspace
Organize SMS conversations, attach media, and track delivery status. You can see customer messages, replies, and supported attachments in one clear conversation thread.
Works Better With
Shared Numbers
Allow multiple members to text from one line.
Contact List
Sync client names and details with conversations.
SMS Campaigns
Send broadcast notifications to opt-in lists.
Availability & Limits
01
Included on all Textr Team paid subscription plans.
02
Supports Web, iOS, and Android applications.
03
Add additional team lines or numbers anytime.
FAQ’s
What is a Shared Business Number?
Can I keep my existing business number?
Can multiple people answer calls at the same time?
Can customers send SMS messages to the shared number?
Start using shared business numbers today
Unify client communications and empower your team with a professional shared business number.
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