Communication for Walmart Sellers

Business Phone Solution for Walmart Sellers

Give your team a professional business phone number and one shared workspace to manage customer calls, messages, contacts, and voicemails.

View Pricing Get It Now

Built for:

Walmart Marketplace sellers

Overseas customer support teams

Core Business Problems

Overseas customers are less likely to call an overseas or personal phone number.

Customer communication depends on employees' personal mobile devices.

Calls, messages and customer history are scattered across different phones.

Customer relationships may leave with employees.

Time zone differences make it difficult to respond promptly.

Team members cannot easily continue conversations started by others.

What Textr Team Is

Textr Team is a cloud-based business phone and messaging platform built for cross-border ecommerce teams.
Instead of using individual mobile phones, your team works from one shared communication workspace.

One business workspace for

Business phone numbers

Voicemail to text

SMS and MMS

Shared contacts

Call recordings

IVR call routing

Solution Overview

Challenge

Textr Team Solution

Business Outcome

Customers hesitate to call overseas numbers

Local business or Toll-Free numbers

Improve customer trust

Communication relies on personal devices

Shared Business Workspace

Centralized communication

Team members lack customer context

Shared contacts, notes and history

Seamless issue resolution

Different time zones

IVR and Voicemail-to-Text

Never miss important enquiries

How Textr Team Fits Your Workflow

A customer discovers your Walmart Marketplace store.

The customer calls your business number or sends an SMS.

Textr Team routes the enquiry to the right team member.

Your team views previous conversations and customer notes.

The issue is resolved or assigned for follow-up.

Recommended Feature

Title

Shared Business Numbers

Provide customers with one professional business number.

Business SMS & MMS

Support customer communication beyond phone calls.

Shared Contact List

Keep customer information accessible across your team.

Title

Call Recording

Review important customer calls.

Toll-Free Numbers

Offer a professional contact option for North American customers.

SMS Campaigns

Send compliant updates to eligible contacts.

Why Walmart Sellers Choose Textr Team

Built for team access

Multiple members can work with shared business communication rather than one employee's phone.

Available across devices

Teams can handle communication through supported web and mobile experiences.

Work in one workspace

Calls, messages, contacts, recordings, voicemails are managed in a unified workspace.

Flexible Plans for Growing Teams

Whether you're running a small support team or managing customer communication across multiple brands, Textr Team offers flexible plans that grow with your business.

Choose the plan that fits your team today and upgrade whenever your business needs change.

View Pricing Try It Now

Availability & Compliance

Business number, calling and messaging availability may vary by country, destination, and phone plan.

Users sending promotional messages must obtain any required consent and provide legally required opt-out options.

Textr Team is a business communication product. It does not guarantee account registration, marketplace verification, seller approval or platform risk-control outcomes.

Call recording laws differ by jurisdiction. Users are responsible for meeting applicable notice and consent requirements.

Trusted by Walmart Sellers

Cross-Border Merchant

"

Textr Team helps our distributed support team handle overseas calls seamlessly.

Ecommerce Sales Manager

"

Reduced missed calls by 40% using Voicemail-to-Text.

Ecommerce Operations Lead

"

Centralizing our communications removed the need for personal mobile devices.